Managing $112 million of insurance receivables is no easy task. Coralville based, MediRevv, needed a full end-to-end solution - incorporating data from several sources to real-time reporting - to successfully handle the load. They required a tool that allowed the insurance specialist to focus on the process of working the next insurance claim, rather than spending time filtering, sorting, loading, etc. within a traditional work queue to find their focus.
ISE's business-minded engineers collaborated with MediRevv to design and implement myQ, a solution that has grown into a full-fledged, unique engine that powers insurance follow-up solution for their clients. After a successful pilot release built in less than four weeks, ISE added additional features through Agile cycles. To ensure a positive experience for all myQ users, ISE continues to provide operational support when needed.
“We have worked with ISE for several years and they continue to demonstrate their dedication to our healthcare business needs. Providers across the nation are challenged with managing high volumes of insurance claims that require follow-up activity. We came to ISE with this complex need and they creatively helped us scope, design and quickly implement a high performing solution within our compressed timeline. ISE has been an invaluable strategic partner.”
-Terry Reinsager, Vice President of Technology, MediRevv
The myQ system has not only accelerated the insurance claim resolution process for patients, but has also accelerated revenue for the providers and resulted in cost savings that MediRevv can pass on to their clients. It's a win-win for everyone!
To learn more about how ISE helped MediRevv improve productivity through robust reporting, including claim touches, time management movements, and root cause denial trending, check out the MediRevv Case Study available via free download.
Do you have questions about this project, or other ISE services? Contact us and stay tuned for additional Success Stories from ISE!