In Agile beyond boundaries, we discussed using agile in our interactions with stakeholders to enable stronger positive relationships with the client teams, with the focus of delivering increased value. Keeping in mind that agile manifesto values good collaboration with customers over contract negotiations, below are some of my takeaways expanding on the topic with common scenarios/statements and respective tips.
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Do the logistics of how a team works and interacts with external stakeholders, really matter? Of course! So how do you decide on the correct approach? With stereotypes in mind, it is easy to draw hard lines between the external customers and the internal team. The dev teams need their secluded space to work. Other non-engineers can handle the communications. The engineers should not be bothered by anyone. They need to focus on churning out code and testing it to get a feature out as fast as possible.
A Well Formed Team (WFT), per 3Back's white-paper and in accordance with Scrum guidelines, is a team which is self organized, self contained, and value-driven. Such a team uses appropriate standard of care while delivering an acceptable amount of work specified by stakeholders. The accountability in such a team is highest between its members, followed by accountability towards its stakeholders. Use the following checklist to determine what you'll need to create a WFT:
Well Formed Teams
How do you get a complex set of work done? Put a team on it. People working together to accomplish a common goal. We see it everyday, and everywhere. For most cases, that’s how work is done. Quoting Steve Jobs, “Great things in business are never done by one person. They're done by a team of people.” But is having a team enough for success? If any combination of people put together will produce a successful result, we would gravitate towards picking all the A listers and chaining them together. But that’s not generally the best combination. To understand the best makeup, we have to define what a Well Formed Team (WFT) means, which is a term used extensively in Agile/Scrum frameworks lately.